Terms & Conditions

Welcome to RehabeShop. By accessing or using this website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Information

RehabeShop is an Australian online store providing rehabilitation, physiotherapy, sports medicine, orthotic, podiatry, chiropractic, and recovery-related products and accessories.

Throughout these Terms, “we”, “our”, and “us” refer to RehabeShop, and “you” refers to the customer or website user.

2. Use of Website

By using this website, you confirm that:

You are at least 18 years old or accessing the site under the supervision of a parent or guardian.
You will use the website only for lawful purposes.
You will not misuse, interfere with, or attempt unauthorized access to the website.

We reserve the right to refuse service, terminate accounts, or cancel orders if misuse or suspicious activity is detected.

3. Product Information

We aim to ensure all product descriptions, images, pricing, and availability are accurate. However:

Product images are for illustration purposes only.
Colours and packaging may vary slightly.
Product specifications may change without notice by manufacturers.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Medical Disclaimer

Products sold on RehabeShop are intended to support rehabilitation, recovery, fitness, and general wellbeing. Information on this website is provided for general informational purposes only and does not replace professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before using any medical, rehabilitation, or therapeutic product.

5. Pricing & Payments

All prices listed on the website are in Australian Dollars (AUD).

Unless otherwise stated, prices displayed on RehabeShop are exclusive of GST (Goods and Services Tax). GST will be calculated and added at checkout where applicable under Australian tax law.

We accept secure online payments through approved payment gateways available at checkout.

We reserve the right to:

Change prices without notice
Correct pricing errors or inaccuracies
Cancel orders affected by technical or pricing issues
Refuse transactions suspected of fraud or unauthorized activity

6. Shipping & Delivery

We ship across Australia and selected international locations.

Delivery times are estimates only and may vary depending on:

Courier services
Product availability
Weather or external delays

RehabeShop is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Our returns and refund process complies with Australian Consumer Law.

You may be eligible for a replacement, refund, or exchange if:

The product is faulty
The item is damaged on arrival
The wrong item was supplied

For hygiene and safety reasons, some products may not be eligible for return once opened or used.

Please contact our support team before returning any product.

8. Intellectual Property

All website content including:

Logos
Product descriptions
Images
Graphics
Website design
Text content

is the property of RehabeShop or its suppliers and may not be copied, reproduced, or distributed without written permission.

9. Third-Party Links

This website may contain links to third-party websites for additional information or services. We are not responsible for the content, policies, or practices of external websites.

10. Limitation of Liability

To the maximum extent permitted by law, RehabeShop shall not be liable for:

Indirect or consequential damages
Loss of profits or business
Injuries arising from misuse of products
Website interruptions or technical issues

Our liability is limited to the value of the purchased product where required by law.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information as described in our Privacy Policy.

12. Changes to Terms

We may update these Terms of Service at any time without prior notice. Changes become effective immediately upon posting on the website.

We encourage customers to review these Terms periodically.

13. Governing Law

These Terms are governed by the laws of Western Australia and Australia. Any disputes arising from the use of this website shall be subject to the jurisdiction of Australian courts.